STANDARD HIRE TERMS

1. Hire of equipment is on a daily basis with delivery to homes normally between 8am and 12 noon and collection from 5pm. Delivery to indoor venues such as village halls / clubs / play centres can be specially arranged with times agreed on booking. Adult hire times are specially arranged and agreed beforehand.

2. No cancellation fee is charged if the booking is cancelled before the equipment is erected but once erected payment must be made in full before the equipment is left in the charge of the hirer. No refund will be made even in the event of bad weather or unsuitability of hire after setting up.

3. At all times the equipment is the property of Whitby Bouncy Castle Hire and they reserve the right to collect the equipment at any time they feel necessary either in the event, or expectation, of poor weather or any other reason they produce.

4. In the unlikely event that Whitby Bouncy Castle Hire cannot deliver the equipment due to events beyond their control then they will not be held responsible for any liabilities that this may cause.

5. Whitby Bouncy Castle Hire may cancel any booking at any time without prior notice.

6. The adult hiring the equipment must supervise the inflatable at all times.

7. Footwear, dangerous objects such as pens, buckles, purses etc. must be removed. Spectacles are better removed.

8. Do not allow people to bounce on the front step.

9. Do not allow people to climb or hang off or climb on top of the walls.

10. No food, drink or smoking is allowed on the inflatable.

11. No somersaults or other manoeuvres that may risk causing damage to the persons head / neck / back or any other part of any person's body are allowed on the inflatable.

12. The supervisor should watch the inflatable constantly and any children playing in a dangerous manner must be dealt with and removed immediately.

13. Larger children must be segregated from the smaller ones.

14. The inflatable must not be overloaded and an adequate bouncing space must be available for each person whilst on the inflatable as not to cause contact to others whilst bouncing.

15. The inflatable must not be deflated while in use and the anchor points must not be tampered with.

16. Party poppers, hair dye, face paint, silly string, spray foam, washing up liquid and any other liquids must not be used on the inflatable. (These substances cause permanent damage to the inflatable and the cost of this damage may be charged to the hirer.)

17. Any vandalism or wilful damage must be paid for in full by the hirer.

18. The inflatable is not to be used by persons over 14, unless adult hire has been agreed by Whitby Bouncy Castle Hire.

19. The inflatable must be switched off if the wind rises to a dangerous level.

20. The inflatable should be left on at all other times during the hire (even if it rains) unless prior arrangement has been made with Whitby Bouncy Castle Hire.

21. Whitby Bouncy Castle Hire has full public liability insurance however this cover only exists when an employee of our company is present therefore we can take no responsibility or liability once the inflatable has been left in the supervision of the hirer. Whitby Bouncy Castle Hire must also warn the hirer that if any accident occurs from the hirers neglect to supervision then the hirer will be responsible and not Whitby Bouncy Castle Hire.

22. Accidental damage insurance to our equipment is not mandatory but for 'peace of mind' is available through Whitby Bouncy Castle Hire. The cost is 10% of the hire fee. You must take out this insurance before the hire period starts and the insurance does not cover any damage to our equipment that arises from neglect on the part of the hirer including but not limited to these Terms and Conditions of hire.

23. In the unlikely event of a problem with the hired equipment during the hire period the hirer MUST NOT attempt to fix the problem unless it is minor i.e. the blower detaches from the castle. Instead the hirer should ring 01947 606260.